"Can I just say thank you for your usual prompt and efficient attention. I don't know how you do it when so many others can't."
"You are all fabulous too! Thank you SO much for being wonderful & turning my emergency order round in just a few minutes - you went the extra mile. Your clothes are lovely and your customer service is outstanding."
Heartfelt thanks again, my kind regards
"I just wanted to let you know how pleased I am to have found your site. I have just received my first order and I am over the moon with every single
The quality and sizing are perfect.
Since having my thyroid gland operated
on just under 20 years ago I have gone from a size 10 to a 22 and since
being over a size 14 the clothes have no style or shape.
It sounds over the top but you clothes have given me a new lease of life. I
feel good in clothes again for the first time in probably 10 years. I can't
thank you enough.
I hope to be placing many more orders.
Many many thanks
"I just wanted to say I love all your stuff and it has saved my sanity. I have heaps of things I have been invited to and I wasn't looking forward to them one bit until I found your web site."
"Just wanted to say I LOVE LOVE LOVE my 4 new tops. Love the colours and the shapes of the tops. Can't wait to wear them.
I find your linen tops wash and iron very easily. They are comfortable to wear and you feel smart wearing them.
I've just had another look at your catalogue and think I should order at least one more top and some necklaces.
I'm not a fan of patterned tops so love the fact you do gorgeous plain coloured tops in linen.
Please don't stop what you're doing."
With my kind regards and best wishes to everyone at Box 2
"Just to let you know that my order which you despatched only yesterday, arrived here in Spain an hour ago. Beautifully packed and a perfect fit, I am delighted with my first purchase from you. Now am anxiously awaiting the availability of Box 2 black/white voile long coat, to complete my outfit."
"Just want to say the Box 2 crepe jersey range is absolutely sensational and I'm about to order a whole lot more"
"Had to e-mail and say how excited was I to receive my trench coat in the post today.
Always so well packaged a treat to receive in a box with decent tissue paper!!! and once hung hardly any creases. Proof of a quality product.
Years of purchasing from Box2 and never have I been disappointed - keep up your terrific customer designed service."
"Just a quick note to say my first order from you has just arrived. I love both the garments and they actually fit!!!
I've been looking for a dress to wear for a wedding for so long and now I've actually found one! Brilliant job."
Thanks very much
"A rather belated thank for the lovely 3 piece outfit that I bought recently. There was a slight problem with availability on my original order but Sue rang me direct and together we amended the choice - it was perfect! I felt really smart and comfortable at the wedding - at a size 22 that is very rarely the case. Will definately be
back in the future."
Thank you once again.
"I have been searching for years for a company selling beautiful,elegant
clothes for the mature, plus-size woman. I have just received my first order
from you and " Eureka!".... At last I've found it. Absolutely delighted
with my two outfits. I feel like a million dollars in them and look forward
to receiving your next season's catalogue. Thank you."
"Just wanted to say thank you for my last items ordered,
which arrived with no problems as usual. I am so delighted with dress and jacket from you, going to a special party and as I'm not a slim
lady and its so hot just now, the linen dress is perfect. I'm over the moon!!! Thank goodness for you and your company - please
don't ever stop providing the excellent products and service too."
HAPPY CUSTOMER x
"Just when I thought it was safe to put my debit card away, you wicked people
at BOX 2 send me another wonderful brochure - and I think it's the best yet!"
"Order safely received this morning – beautifully packed & the contents gorgeous, very pleased – especially the Kasbah geo-wave jacket - wow!!. Many thanks, as always, for your brilliant service (& chocs!)."
"I have been buying clothing from you for the past ten years. Thank you for supplying clothing that is fashionable and fun for those of us who are considered to be of 'plus' size!"
With best wishes,
E. Mary Gargett-Stringer
"I ordered a pair of Robell trousers in taupe recently and they are so fab I have just ordered another pair in black.
They are so comfortable but yet still smart and in a length that doesn't need taking up."
Just wanted to say thank you!
"That is a super video! I love all your clothes, would buy the lot if I won the lottery, but over the years have had some wonderful things from you. A couple of nights ago I wore a lovely Belladonna top which I bought some six years ago, it looks as fresh as the day it was bought and everyone said 'Where did you get that?' So of course, I told them! "
Thank you Box2,
"I have just received my purchase of the Kasbah Navy/Cream Crinkle Stripe Jacket and I just had to write to you and thank you - it is fantastic! The quality is divine and it hardly creased at all in postage. Thank you so much, thank goodness I found you...and I will be back."
"Really thrilled with my floral jacket that arrived today. Congratulations on your product and the speed of delivery."
"Just to say I love the jacket I ordered ( Kasbah black velvet) and I'm really impressed with the quick service. Now I've found you, I'll definitely be back - great quality clothes and good service are still hard to find for us more curvy women!"
Best for now
"I would really like to thank you for your personal involvement with your clients, and it feels good that there is a genuine person at the end of the phone or on the computer to help when necessary and to advise. I am sure that I speak for the majority of your clients when I say thank you for bringing some super clothes into our lives.
Being big isn't always the fault of a person other factors are involved. And when you are big your choice of clothes resembles either Granny's curtains or close to a bin liner with a necklace to break up the colour. Your clothes make me feel special and it's always nice when someone says "you always look smart or nice" or other endearments."
"I have just received my Matchbox 2 black jersey dress and I LOVE IT! it does wonders for the figure, it looks great , and is a perfect fit.I don't often wear a dress as I tend to live in trousers or jeans but I will certainly wear this one a lot, it is lovely."
"Many thanks for very speedy delivery of my order yesterday - did you use Concorde? Delighted with the pieces."
"I am writing this e-mail to give you some feedback regarding the above item bought this week.
It's absolutely fabulous and myself and my family think it's one of the nicest things I've bought."
"Thank you so much I can't tell you how happy I am with the outfit, It's just me to a T....
Thanks again, am sure I'll be sending for more."
"I received my fabulous green top today and am so thrilled with it. I have several of these tops which are absolutely amazing to wear - so comfortable and stylish. I have many compliments when wearing your tops and I always recommend you. Thank you for all your fabulous designs - my wardrobe consists of most of your garments!!"
"Thank you for the delivery of my order, the first I have placed with you. The dress was fabulous! The right size & the material is strong & heavy enough not to show my legs through the dress in sunlight. I am thrilled with it & will definitely be ordering from you again."
"Thankyou so much for the prompt service - I think its probably the best I've ever had online!
I've been to your shop in Kings Langley and the service there is excellent too. Lovely ladies!"
"I have just received my first order and I am so delighted that I wanted to drop you a line
to express my sincere appreciation of a company who provides quality, fashionable and stylish
outfits for the larger lady.
Many thanks from your new and very impressed customer"
"I have just opened my order and had to tell you how delighted I am with it. As a size 20 it is so good to know the clothes will fit. The outfit is for a wedding and I am sure I will look the part. Also, thank you for the little present I found in the parcel, the shopping bag will come in very useful!"
Amanda J Stevens
"That is incredible service. Thank you. I will certainly be buying again."
"Thank you very much, my order arrived this morning!
What a very efficient company, ordered on Sunday in my house in Dublin on Wednesday!
Love the outfit and will be back for more!!"
"Hi! I received my latest order from you today and I am absolutely
thrilled with the black jacket and top! They both fit really well. I am
also delighted with my grey and white striped jacket received a few weeks
ago. The material is fantastic! I wore it to a special dinner and it gave
me so much confidence because I felt so good!!! Thank you! "
"Received delivery next day. Thank you so much. All 4 items were a brilliant fit and your service is hard to beat. I will continue to shop with you as it's a real pleasure to do so."
"Thank you so very much. Your attention to customer service is absolutely fantastic and that is why my sister and I are addicted. I love the summer catalogue and only wish this ghastly weather would warm up."
"I just had to contact you and say how lovely the cream jersey top and trousers are, I am looking forward to our spring weather so that I can sachay along Malvarosa prom here in Valencia. My dear husband bought me a real python handbag for Christmas and I have bought shoes to match which I think will look fabulous together. I have shopped with you for a number of years and I think your service and everything about the company is superb, you deserve your success.
Many thanks for your hard work and good luck for the rest of this year."
"I've just received my blue/cream waterfall chiffon jacket by Kasbah and wanted to say that I think it is absolutely gorgeous. I can't wait for the warmer weather to arrive so that I can wear it. I like it so much that I think I'll probably buy the other waterfall jacket in taupe/cream!"
"Have just watched your online video and wanted to say how pleased I am that you are doing so well. I used to visit your store in Brighton and loved your clothes then, but have not bought anything since; however, your clothes look gorgeous so I will certainly be buying some this summer!"
"I wanted to thank you for the lovely chocolates received with my last order
and also to thank you for such lovely clothes. As you can see from my order
history, I am quite a good customer and I simply love the styles and clothes
you select. Despite being larger than average I always look good dressed in
Box 2 and moreover apparently am known among friends and colleagues as a
Have a happy Christmas. I shall......I have some great clothes to wear!
"Just wanted to thank you and your staff for all your help during the last year and for the wonderful clothes which are now in my wardrobe.
Especially thank you for the chocolates which arrived in my parcel this week. It was a very nice touch and very much appreciated.
I wish you all a very Happy Christmas and look forward to treating myself to lots more outfits in 2013".
"Just to say I am amazed at how fast my order arrived in South Africa. I placed my order and paid on Friday the 23rd November it arrived this morning at 9.15am the 26th November and I wore my outfit today!! You can't ask for better service than this. I love my outfit…"
"I just wanted to write to say how glad I am that I discovered Box 2. I have struggled for years to find clothes that fit properly and as a result dread clothes shopping, including online as things arrive and then rarely fit; but Box 2 has taken all that away.
So far I have ordered a Kasbah boiled wool coat in red and I love it so much I am tempted to get it in the other 2 colours. I have also ordered a few tops/cardigans and everything fits perfectly - really helping to boost my confidence.
Thank you so much for the great selection and quality of clothes as well as fantastic service. I will be sending in another order soon".
"Wow! I think that is the quickest refund I've ever had! Thank you so much. I'm currently wearing the jumper, necklace, and trousers which I kept - and I am delighted with them."
"Thank you so much.
I am very impressed with the service you give your customers at Box 2 - it is much appreciated.
I'd like to take this opportunity to say how much I enjoy wearing Box 2 outfits.
From season to season I know that I can rely on you to get something really smart, classy and very comfortable. Thank you all at Box 2. "
"Received my latest Box 2 goodies, thank you as ever for your impeccable service.
Have recently returned from a cruise, there was another enthusiastic client of yours aboard, thankfully we never actually turned up in the same outfit but we could have been an addendum to the brochure as we met in the bar before dinner!
"I have to tell you that in all the experience I have had of internet-related companies over the last few years of my illness, this has to be the top of the Best Response Shopping Web Sites. You have put everyone else to shame. Again, Very Well Done! I really look forward to the replacement dress. You and your company are on the right track in so many ways and for that I thank you. I award you 5 Gold Stars out of 5!"
"A quick email to say thank you for your super quick and efficient service. I was disappointed when I had to return the puffa jacket to exchange for a smaller size, as I thought I wouldn't have it in time for a trip I am making. I should have known better from previous experience of your service – it has just arrived and I shall set off suitably clad."
"Just wanted to say: a) I'm so glad to have found your boutique and b) the delivery service is fantastic.
I live about an hour from Toulouse, off the main routes in a village small enough not to need street numbers, and my order yesterday mid-morning has already arrived within 24 hours!"
"Many thanks for your kindness in sending the Kasbah vest top so speedily. Received first thing this morning as promised. Exceptional service!"
"Thanks SO much for all your hard work on my behalf. Very very impressed with the website (the video is a really nice touch) and your exceptional customer service - not to mention the clothes."
Fiona C Bruce
"Thank you for helping me regain my confidence"
"Many thanks. As a new customer I am very impressed with such a fast and efficient service. Well done you!!"
"I just wanted to thank you for the speed at which you processed this refund. I sent the parcel back on Monday and the refund notice arrived yesterday. Most on line companies take about 2 weeks, some much longer, so well done and thank you again."
"Just a note to thank you for your help and the swift dispatch of my order. It's the first time I've ordered with you and I'm delighted with my outfit, and will certainly be buying from you gain, and recommending you to friends."
"Just wanted to say that I have received the jumper and it is absolutely fantastic. It is great quality and great value for money... I am so impressed with your service too, the item was received within 2 days how great is that !!
Thank you very much."
"Just want to say how much I have enjoyed shopping with you this summer! Whilst I have sometimes paid more than I would have done with other on-line companies, it has been worth it for the quality of the clothes and for the service which Box2 offers.
Of course, I can't overlook the fantastic price reductions and the lovely free gift which I received a few weeks ago! I discovered Box2 by chance but it is my "go to" site of choice!
Looking forward to the next collection."
"Just a note to say thank you for my fabulous dress. I love it and it fits
perfectly. I have at last discovered my correct size and sorry for all the
returns. The downside is I have had to tell all my envious friends where I
"Just wanted to say thank you for all my lovely orders recently received. It has given my confidence a massive boost knowing that if I need to go out somewhere I now have beautiful, classy, stylish clothes."
"Thought I would send you a couple of pictures from our wedding last month.
We had a wonderful day and I felt a million dollars thanks to Box 2."
"Hello Box 2 -
YOU are fabulous. It is such a pleasure to find people who know that the larger woman can also be tall. I love your clothes – long may you continue."
"I just had to email you to commend you on the fabulous clothes on your site.
This is the fourth jacket in 3 months I've ordered from you and I want everything.
My personal favourites are the jersey jackets, I've just received my black one this morning and I'm going for the cerise one next.
I get so many compliments, people want to know were I get my fabulous jackets from and I can't wait to tell them.
Keep up the good work can't wait for the next season of clothes"
"Just to let you know that I have over the past months had four of the black jersey dresses by Kasbah - they really are a fantastic addition to anyone's wardrobe! I originally bought them to wear to lounge around in the house, but have worn them 1) in the evening dressed up with evening jacket 2) in the office teamed with tailored jacket 3) in the house to curl up on the sofa , 4) at a garden party in the summer with a huge hat ! and even 5) for a funeral with a long black coat. They wash and tumbledry beautifully with no ironing necessary.
I am delighted and hope you will having something similar for the coming season."
Please feel free to use this on your website.
"My order which I placed last Friday arrived yesterday, what a speedy service indeed. The jacket is fab, will wear it to an evening wedding celebration in 2 weeks time.
Just want to thank you for your efficiency and smooth transaction.
You're the top!!! 10 out of 10!!"
"I took delivery of my ordered items yesterday and thought I'd let you know I am really, really impressed with the items. True to size, fabulous fabric and I feel comfortable in them.
I have struggled for years to get decent clothing in my size and in colours and fabrics that are nice to wear - FINALLY I have found some. Please keep on with all the linen, the colours, especially navy and black, the sleeves, decent skirt length, suitable thickness of fabric. Your clothes are fashionable without bowing down to teenage fashion, which seems to be the norm these days."
"Your styles are something that American women need in their shopping choices.
Just couldn't resist writing and telling you how beautiful I think your fashions for the larger woman are!"
Pat L Toler
Surf City, North Carolina, USA
"Just a quick note to say how impressed I am with your service. I love the personalised packaging, the classy invoice & my little Christmas present. It is a given that I'm thrilled with the items I bought. It's all a little bit special which I really like.
Thank you for your efficiency & professionalism & your voicemail advising of an earlier than anticipated delivery. It all speaks of going the extra mile."
A very happy & prosperous New Year!
"I just had to write to thank you all for your prompt service; your lovely clothes; your returns and refund service is just faultless. So many thanks to all at Box 2. I have been a customer for ages; ever since you had your shop in Brighton and I could pop in for clothes and chat with you.
So please don’t go away; what would we fulsome ladies do without you."
Many thanks and best wishes to you all,
A most grateful (and well dressed customer),
"I received my top & necklace this morning and am completely thrilled with
both items. Thank you for making my day."
"Hello, just wanted to say how pleased I've been with the service over the past few weeks from Box2 - I'm relatively new to your company and have had to try out different sizes in the different brands you offer, so I've ended up sending back some items. The quality has always been excellent, it's just that I always find different brand sizes, and style sizes within brands vary, and it's not helped by the fact that I'm probably between sizes, and a different size bottom and top!
Your crediting my refunds etc has been really efficient. The items which I have kept I'm really pleased with, they fit beautifully and the quality is great."
"I just wanted to email you to let you know that I received my order this morning and am over the moon with my purchase. It truly is a fantastic garment. I will certainly be shopping with yourselves again and you shall be highly recommended!"
"Thank you for such a quick and efficient service. Just to say I am thrilled with my order and look forwad to wearing it this week.
"What a pleasure it has been to shop with you. Very quick to sort returns and put money back in to my bank, I thank you for that. This is the first time I have shopped with Box2 - I will be back!"
Mrs L Marriott
"Just to say - what a fabulous delivery service from Box 2!! I got my last 2 orders within 2 days of ordering."
"Just had to send an e-mail to say how delighted I have been with my linen trousers and jacket that I ordered from you. The quality & fit are superb!! You will be glad to know that I have ordered some more trousers as these will now see me through the summer (should we ever have one!!) & my holiday in October."
Just to say thank you for the prompt reply to my query with a refund and also for the prompt delivery of all my orders. If I could afford it I would buy lots more! Your choice of garments is wonderful."
"Ah Nicky thank you so much.....
and thank you for responding to my mail so quickly. I am not surprised to hear that you are busy, I was delighted with the outfit bought earlier in the year which I wore to a wedding, and was certainly spoilt for choice this time. May your success continue, especially in these difficult econmic times."
"Love the You-Tube fashion shoot in Morocco.
Just to say that I have just received my first Box 2 Purchase. I am over the moon; a beautiful lilac linen top, that goes wonderfully with some paler lilac pedal pushers I have had for years. it is the right length to hide a multitude of sins, stylish, the eye goes to detail at the neck, the arms are not too long (so no-one looks at the larger bit where the arms land) just perfect!
Like a lot of women I am large around the middle but my arms and neck are not humungous; I hate anything that clings, I am zany, I love chunky jewellery; bright colours and wearing "fun" flowing clothes (am a frustrated hippy at heart) Box 2 is my saving grace!!
Box 2 - Love it!!"
"Thank you so much for your prompt service and lovely clothes. I will definitely order from you again."
"I just wanted to tell you how thrilled I am with my purchases from you. It is so lovely to find a shop that stocks the most wonderful clothes for the more voluptuous of us ladies. You, now, definitely have a new fan and I shall be doing much of my clothes shopping with you in the future.
From a very happy customer, kind regards"
"Thank you very much. Excellent customer service - as always!"
"Thank you! You're a star! Wish all firms were as efficient as yours! Will be riveted to the computer as from 18th. May as blue is the colour!"
"I wish all shops and customer services were like you - efficient and helpful :) "
"The top is a perfect fit and I love it , may well order a second one ! Thank you again"
"Just to let you know that I am thrilled with the items I bought from you last week and shall definitely be returning either in person or on line to add to my wardrobe.
"This is the first time that I have ordered from yourselves after finding you on Google. I am absolutely delighted with the fit and quality of the clothes and I will certainly be ordering from you again soon.
The service was also excellent. Thank you"
"Thank you very much for tracking down the dress which I have just ordered! It's a rare pleasure to come across such personal service."
"I am absolutely thrilled with my top. Your wonderful choice of garments is 'out of this world' and as I have put on so much weight since I stopped smoking just over two years ago your styles are ideal for me! I receive so many compliments and I always recommend your website. So much of my wardrobe is now composed from your collections and I always feel so confident wearing your garments. I shall be 68 in May but wearing your collections makes me feel years younger. Thank you so much.
"I just got my Grizas button black jacket in the post. It is so beautiful! And fits like a glove, a they say. I just want to thank you for all the lovely clothes I have bought from you,
but this one is really special.
Thank you, thank you, thank you."
"I have just watched the video in your latest online information. It's
great, and lovely to hear you speaking.
I so agree with all your points and really love the clothes I have bought
from you and the service you give, speedy delivery and well packed parcels,
always exciting to open them!
Knowing that I can find flattering, comfortable clothes,
in lovely colours and fabrics has been (still is!) such a relief. Smaller
friends ask how to get them, so you are definitely doing something right!
Thank you very much.
I also love the fact that you and your other models look so good and like
'real people' if you know what I mean!
With best wishes to you all.."
"Just to let you know that my order was delivered within a week and everything is a perfect fit ...I'm so delighted, having had very bad experiences with other catalogue companies in the past. You have a new customer for the
"Are you the actual Nicky in all the glam photos? Wow!
I honestly want to buy almost everything from the catalogue as soon as it lands here, and when I browse the website (making sure my husband is safely parked in front of Top Gear) I cannot understand women who take men shopping for clothes - HOW much? Do you REALLY need another of those? etc etc.
I discovered Box 2 from an offer you did via Good Housekeeping 2 or 3 years back (free pearls); your office staff are so efficient and helpful, and the shop staff too. One never feels large, just very well catered for, and stylish.
Everything is beautifully displayed and packed. Brilliant, thanks."
"Just wanted to drop you a few lines regarding my visit today your store.
My daughter and I were looking for something for me to wear to a September wedding, didn't want to spend too much money as I am a lowly guest and also wanted something to be able to wear after the event. We arrived about lunchtime to be met by a lovely lady,who greeted us warmly and allowed us a few minutes to look around. When my daughter found a rather nice silk jacket for me this lovely lady treated us to her skills. She brought out additions to the jacket, made suggestions and was not miffed when I declined them and searched upstairs for me to find my size in the other 2 items I elected to buy along with the jacket.
I had been dreading finding something suitable, I usually shop in the USA for my clothes and will infact be flying out 4 days after the wedding, so I was rather despairing of finding the "perfect" something over here.
I found the perfect something in Box 2 and I thoroughly enjoyed the experience, thanks to the lovely lady who's name I did not catch.
The website said I would be made welcome and we were. We will be back, well done Box 2 , the only UK plus size clothing store where I can honestly say I enjoyed shopping. THANK YOU"
"Thank you very much for sending my replacement top special delivery. I received it today and I'm thrilled. I am so impressed with Box2. Since I started ordering from you, about two years ago, you've changed my life! If I could recommend you more highly than I already do, I would.
Again, many thanks for fantastic customer service. I'm on a list for a couple more things when they're back in stock—can't wait!
I shall raise a glass to you in my new top at the Waterside Inn tomorrow afternoon!"
"I have just received my jacket, which is for my daughter's wedding. When I tell you that she has asked me to 'give her away' you will see how important it was that I got something really special... Well, your jacket is perfect! I can't wait to wear it. Many thanks - it's good to find a company that has stylish, good quality clothes in large sizes."
"Just had to let you know I received my order this morning and I must say it is an absolute pleasusre dealing with your Company. The designs and the cuts are excellent as has the service proved to be. The catalogue has been round the office and my colleagues were very impressed and my order is perfect. I am so glad to have found you - Thank you."
"Thanks for your prompt email. Don't worry about refunding postage. As the contents are under £50, first class mail will insure the package and it's very lightweight. But I appreciate the offer; excellent customer service."
"Just like to let you know that my order arrived early and it's contents are fantastic. What a brilliant sale!! The dress fits beautifully and the necklace looks like it cost a fortune.
Thankyou for making me look drop dead gorgeous!!!!!!!"
"I would like to congratulate you on the new website. It is a million % better than before!!
As is the presentation of your wonderful clothes! I do not think your clothes were this nice before either.
Unfortunately I am overseas until the end of July. Maybe I can still get (summer) clothes then."
"I have purchased a few items from you recently and have been delighted with all of them.
However, a special mention must go to my new silk/linen dark grey Grizas top. Every time I wear it, which is quite often
because it's a dream to wear, people tell me how lovely it is. Even strangers are asking me where I got it from.
It doesn't need ironing and was a fantastic item to take away on holiday as it travelled very well. I have just purchased a
silk scarf from Margo Selby which is a mix of silk/lycra and it is the perfect accessory to go with this top.
Please don't stop selling this brand and I look forward to ordering lots more from this designer in the future.
I think it would be perfect in lime green as it would look gorgeous with white trousers."
"Thank you for your extremely prompt refund - I am impressed!"